Foundever

Foundever is a leading global provider of customer experience (CX) management solutions and Business Process Outsourcing (BPO) services, headquartered in Luxembourg City. With around 170,000 employees across 45 countries, the company delivers over 9 million customer experiences daily in more than 60 languages. Foundever's history dates back to 1994, evolving from its origins as a subsidiary of United Technologies into a major player in the CX industry. The company offers a wide range of outsourced customer experience solutions, including customer service and support, sales and technical support, collections, consulting, and analytics. Foundever also provides AI-driven capabilities and digital transformation solutions through its flexible delivery models. It serves various industries, including banking, healthcare, retail, and technology, and collaborates with over 800 global brands. Foundever is committed to a customer-centric approach, leveraging technology to enhance customer relationships and loyalty. Additionally, it operates Foundever.org, a nonprofit foundation focused on education and employment opportunities in the CX field.