ibex
IBEX Limited is a technology-driven provider of customer lifecycle experience solutions, based in Washington, D.C. Founded in 2017 and publicly traded since August 2020, the company employs around 30,000 people globally. It specializes in business process outsourcing (BPO) and customer engagement technologies. The company offers a range of services, including ibex Connect for customer service and technical support, ibex Digital for digital marketing and e-commerce, and ibex CX for managing customer experiences through analytics. Additionally, it provides Smart Digital Marketing tools for campaign management and online customer acquisition. IBEX serves various industries, including banking, retail, healthcare, logistics, travel, and utilities, focusing on scalable customer engagement solutions. The company is led by CEO Robert Dechant and operates delivery centers worldwide, emphasizing innovation and AI-driven insights in its offerings.
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Headcount trend
ibex went from 5,371 employees in Jul 2023 to 5,083 in Jun 2025. Jan to Jun 2025: 187 people joined, 250 left.
Headcount data through Jun 2025
Org structure
Headcount by department
Salaries at ibex
All salaries3 salary profiles in the US
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Anonymous peer reviews on OffTheRecord
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ibex FAQ
How many employees does ibex have?
ibex has about 5,083 employees, up 0.2% over the 3 months to Jun 2025.
What is ibex's revenue per employee?
ibex makes about $105K in revenue per employee, based on $535.67M annual revenue and 5,083 employees.
How much does ibex pay?
6figr has 3 salary profiles for ibex in the US and 3 in India, with pay broken down by role, level, gender and ethnicity on the ibex salaries page. See ibex salaries in the US
Is ibex a public company?
Yes. ibex is publicly traded under the ticker IBEX on NASDAQ.
Data from Company Prospectus, DOL LCA disclosures, WARN notices and 6figr salary profiles.
