TTEC

TTEC Holdings, Inc. is a global leader in customer experience (CX) technology and services, founded in 1982 and headquartered in Austin, Texas. The company operates through two main segments: TTEC Digital, which focuses on digital transformation and CX consulting, and TTEC Engage, which provides customer engagement services. TTEC offers a wide range of services to enhance customer experience across various channels. These include contact center operations, technical support, and sales, as well as digital transformation services that utilize advanced technologies like AI and automation. The company supports multichannel communication through its proprietary platforms and partners with leading providers such as Salesforce and Google Cloud for customized CX solutions. TTEC serves a diverse clientele, including large multinational corporations in sectors like financial services, healthcare, and automotive, with a global presence across North America, Europe, Asia-Pacific, Latin America, and the Middle East. Recognized for its innovation, TTEC has received numerous industry accolades and has expanded its capabilities through strategic acquisitions, enhancing its consulting and digital services.