IntouchCX

IntouchCX is a global customer experience management company based in Winnipeg, Canada. Founded in 2000, it specializes in data-driven solutions that enhance customer experiences through technology and automation. The company employs over 35,000 people across 14 countries, operating on 26 campuses. IntouchCX is recognized for its people-first culture and commitment to diversity and innovation, earning accolades such as Forbes' America's Dream Employers 2025 and Frost & Sullivan's 2024 North American Technology Innovation Leadership Award. The company offers a wide range of customer experience management services, including call center support, trust and safety solutions, back-office processing, and digital engagement. IntouchCX also features IntouchNXT, an innovation incubator focused on developing industry-specific solutions. With a diverse client base spanning various sectors, IntouchCX tailors its services to meet the unique needs of each client, fostering long-term relationships and enhancing brand identity.