Assembled

Assembled is a technology company based in California that specializes in AI-powered support operations and workforce management software. The company focuses on helping customer support teams scale efficiently while delivering exceptional service. By leveraging modern technology, Assembled addresses operational challenges in customer support, allowing teams to concentrate on tasks that require human judgment and decision-making. The company offers a support operations platform that combines workforce management with AI-driven issue resolution. This platform includes tools for forecasting support demand, scheduling agents, and tracking metrics in real time. Assembled's solutions enable seamless omnichannel support across various communication platforms, providing a unified view of staffing and performance. The user-friendly interface and robust reporting features enhance the overall experience for customer support teams. Notable clients such as Etsy, Robinhood, and Stripe trust Assembled to optimize their customer support operations.