Planhat

Planhat is a customer success platform based in Stockholm, Sweden, designed to assist subscription-based businesses in managing and enhancing their customer relationships. The platform centralizes customer data from various sources, including CRM systems and support tools, to provide a comprehensive view of each customer's journey. This enables businesses to engage proactively, ensuring customer satisfaction and retention. The software supports a range of industries, including software, IT services, healthcare, and financial services. Key features include customer health scoring, powerful analytics and reporting, workflow and collaboration tools, and service delivery software. These tools help businesses run engagement campaigns, optimize staffing, track project milestones, and manage customer interactions effectively. Planhat is trusted by thousands of teams globally, from startups to established companies, to foster successful customer relationships and drive revenue growth.