Sendbird

Sendbird is a communication platform founded in 2013 by John Kim, Forest Lee, and Harry Kim. The company focuses on enabling meaningful connections through scalable in-app messaging solutions, powering over 7 billion conversations each month for around 6 billion people globally. Initially starting as a social network app for moms, Sendbird pivoted to a chat API platform, leading to significant growth and achieving unicorn status with a valuation exceeding $1 billion. Sendbird offers a comprehensive messaging platform that includes a Chat API and SDKs for real-time chat, advanced messaging features like media sharing and message search, and an omnichannel AI agent platform for customer service. Their customer support tool, Sendbird Desk, helps businesses manage conversations efficiently to enhance customer satisfaction. The company serves mobile-first businesses across various sectors, including gaming, on-demand services, and social platforms, with a global presence in the USA, South Korea, and Singapore.