Paradox

Paradox is a conversational AI company founded in 2016 that focuses on automating recruitment processes with its AI assistant, Olivia. The company provides an enterprise-level recruitment automation platform that streamlines high-volume hiring by managing tasks such as candidate screening, interview scheduling, engagement, and onboarding through natural language conversations. Olivia interacts with candidates via chat interfaces on career sites, social media, and mobile devices, supporting over 100 languages for global recruitment. The platform integrates with major applicant tracking systems like Workday, SAP SuccessFactors, and Taleo, and offers API access for custom integrations. Paradox also provides analytics tools that track over 1,000 recruitment metrics, helping companies optimize their hiring processes. The company serves mid-to-large enterprises in industries such as retail, hospitality, and healthcare, with a customer base that includes well-known brands like McDonald’s and FedEx. In August 2025, Paradox was acquired by Workday to enhance its recruitment offerings and AI capabilities.