OutPLEX

OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX values diversity and inclusion and prides itself on a supportive and positive team culture and employee experience. OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500. Our Solutions include: ► Outsourced Customer Service, Sales & Technical Support ► Specializing in Digital Messaging, Automation, and Voice ► Conversational AI Chat Bot Development ► SMS Digital Messaging and Live Chat ► Software Programming, Professional Services Support and Back Office Solutions Visit OutPLEX.com for more information or call 866-531-5773. #Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices

Outsourcing/offshoring Fort Lauderdale, United States Founded 2001 ~137 employees

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Employees
137
+2.2% in the 3 months to Feb 2025
Revenue / employee
$255K
Revenue ~$35M
12-month attrition
25.5%
Tech: 15.5%
H1B sponsor
NA

Headcount trend

OutPLEX went from 172 employees in Mar 2023 to 137 in Feb 2025. Sep 2024 to Feb 2025: 5 people joined, 6 left.

Headcount data through Feb 2025

Org structure

Headcount by department

Other71
Success29
Operations18
HR10
Sales5
Design2
Engineering2

OutPLEX FAQ

How many employees does OutPLEX have?

OutPLEX has about 137 employees, up 2.2% over the 3 months to Feb 2025.

What is OutPLEX's revenue per employee?

OutPLEX makes about $255K in revenue per employee, based on $35M annual revenue and 137 employees.

Data from Company Prospectus, DOL LCA disclosures, WARN notices and 6figr salary profiles.