ASAPP

ASAPP is a technology company that specializes in artificial intelligence (AI) and machine learning (ML) solutions aimed at enhancing enterprise customer service, particularly in contact centers. Founded by Gustavo Sapoznik, ASAPP focuses on improving agent productivity and customer experience by automating routine tasks and providing real-time assistance. The company offers a suite of AI-native products, including the GenerativeAgent® Platform, which automates complex interactions, and tools like AutoTranscribe, AutoSummary, and AutoCompose that streamline communication and analytics. ASAPP serves large enterprises across various industries, such as telecommunications, financial services, and airlines, helping them modernize their contact center operations. The company also provides professional services to support the adoption of AI technologies, positioning itself as a leader in AI-driven customer experience solutions.