Softheon

Softheon is a technology company founded in 2000 that specializes in Software-as-a-Service (SaaS) and Business Process-as-a-Service (BPaaS) solutions for health plans and government health agencies. The company focuses on addressing operational and service challenges in the healthcare sector, particularly in healthcare consumerism. Their core offerings include cloud-based modules that support essential healthcare processes such as eligibility verification, enrollment, premium billing, and member management. These solutions integrate with existing systems, allowing health plans to automate workflows and enhance the member experience without overhauling their infrastructure. Softheon helps clients reduce costs, comply with healthcare regulations, and provide a simplified experience for members. Softheon serves over 90 health plans and 8 state government agencies, supporting programs like Medicaid, Medicare, and the Affordable Care Act Marketplace. The company also operates subsidiary brands, CITIZ3N and W3LL, which offer specialized solutions for government agencies and enrollment partners, contributing to a unified health experience across the healthcare ecosystem.