Netcracker Technology

Netcracker Technology is a global telecommunications technology company based in Waltham, Massachusetts. Founded in 1993, it has been a wholly owned subsidiary of NEC Corporation since 2008. The company specializes in full-stack Business Support Systems (BSS) and Operational Support Systems (OSS) software, along with professional services tailored for communications service providers (CSPs) and cable providers around the world. Netcracker offers a range of solutions, including BSS/OSS software for managing customer engagement and network operations, cloud-native software designed for scalability, and virtualization technologies like Software-Defined Networking (SDN) and Network Functions Virtualization (NFV). The company also provides generative AI applications for the telecom industry and digital satellite service support software. In addition, Netcracker delivers professional services such as system integration and IT consulting, leveraging NEC’s extensive expertise. With a global presence and a commitment to innovation and customer satisfaction, Netcracker supports clients in their digital transformation and operational excellence initiatives, helping them navigate the evolving telecom landscape.