myKaarma

myKaarma is a cloud-based SaaS platform founded in 2012, headquartered in Long Beach, California. The company specializes in providing comprehensive fixed operations software solutions for franchise automotive dealerships in the U.S. and Canada. Its platform enhances customer interactions and service efficiency through seamless integration with Dealer Management Systems (DMS). The myKaarma platform consolidates various fixed ops tools into one application, offering features such as digital communications, appointment scheduling, smart payment systems, pickup and delivery services, video multi-point inspections, and insightful reporting. The company emphasizes a consumer-viewpoint design to create effortless interactions, processing over $6.5 billion in payments and 145 million text messages. With a focus on modernizing service experiences, myKaarma has helped dealerships achieve a 30% increase in Repair Order revenue.