LivePerson

LivePerson, Inc. is a conversational AI company founded in 1995 and led by CEO Robert LoCascio. The company specializes in digital customer engagement platforms that facilitate real-time interactions between businesses and consumers through messaging, web chat, and AI-driven tools. With headquarters originally in New York and seven global locations, LivePerson employs over 900 people and has supported more than 18,000 brands worldwide. The company's flagship offering is the Conversational Cloud® platform, which provides seamless experiences across digital and voice channels. This platform includes features such as real-time web chat, asynchronous messaging, AI-powered tools for sentiment analysis and bot creation, and data-driven intelligence for personalized customer interactions. LivePerson emphasizes security and reliability in its enterprise-grade conversational AI solutions, aiming to enhance contact centers and drive measurable business outcomes through advanced technology and automation.