eGain
eGain Corporation is a technology company based in Sunnyvale, California, that specializes in AI-powered customer engagement and service software. Founded in 1997, eGain offers a cloud-based SaaS platform designed to enhance customer interactions and improve agent productivity through intelligent knowledge management and omnichannel solutions. The company provides a range of AI-driven software products, including the eGain Knowledge Hub for centralized knowledge management, eGain AssistGPT for automating knowledge creation, eGain Conversation Hub for managing digital interactions, and eGain Analytics Hub for optimizing service operations. eGain also offers professional services such as consulting, implementation, training, and managed services to ensure customer success. eGain serves various industries, including banking, healthcare, retail, and telecommunications, catering to both Fortune 500 companies and mid-market businesses. With a commitment to innovation and a focus on AI knowledge automation, eGain continues to lead in the customer engagement technology space.
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Headcount trend
eGain went from 549 employees in Jul 2023 to 533 in Jun 2025. Jan to Jun 2025: 29 people joined, 47 left.
Headcount data through Jun 2025
Org structure
Headcount by department
Salaries at eGain
All salaries20 salary profiles in India
Most reported roles
H-1B sponsorship
The department split adds up all the years listed above. FY2026 alone: 8 filings.
Peer reviews
Worked with someone at eGain?
Anonymous peer reviews on OffTheRecord
Similar companies
eGain FAQ
How many employees does eGain have?
eGain has about 533 employees, down 2.6% over the 3 months to Jun 2025.
Does eGain sponsor H1B visas?
Yes. eGain filed 8 H1B (LCA) applications in FY2026, according to the latest U.S. Department of Labor disclosures. Most of them were for Engineering roles.
What is eGain's revenue per employee?
eGain makes about $164K in revenue per employee, based on $87.66M annual revenue and 533 employees.
How much does eGain pay?
6figr has 20 salary profiles for eGain in India and 11 in the US, with pay broken down by role, level and gender on the eGain salaries page. See eGain salaries in India
Is eGain a public company?
Yes. eGain is publicly traded under the ticker EGAN on NASDAQ.
Data from Company Prospectus, DOL LCA disclosures, WARN notices and 6figr salary profiles.
