Afni

Afni, Inc. is a global leader in business process outsourcing (BPO), specializing in customer engagement solutions. Founded in 1936 in Bloomington, Illinois, the company has grown from a local collections agency to a multinational provider of customer lifecycle management services. With a workforce of over 10,000 employees, Afni serves various industries, including healthcare, insurance, telecommunications, and financial services. The company offers a range of services, including multichannel customer support, collections and revenue recovery, sales and retention programs, and back-office support. Afni utilizes technology and human expertise to create personalized, omnichannel experiences for its clients. Its offerings include omnichannel engagement platforms, analytics-driven insights, and compliance management solutions. Under the leadership of CEO Ron Greene, Afni emphasizes innovation, employee development, and a culture of respect and creativity, while maintaining a commitment to integrity and diversity in its workforce.