Zendesk
Zendesk is a global software company that specializes in customer service and support solutions. Founded in 2007 in Copenhagen, Denmark, by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour, it is now headquartered in San Francisco, California. The company started with a user-friendly, web-based application designed to simplify customer service. Over the years, Zendesk has grown significantly, serving around 160,000 businesses worldwide, including notable clients like Airbnb, L'Oréal, and Vimeo. Zendesk offers an end-to-end customer service platform that includes omnichannel support, a self-service platform, integrated analytics, and advanced AI capabilities. Its intuitive interface allows businesses to manage customer interactions efficiently, turning chaotic support into streamlined operations. The company employs over 5,400 people across more than 160 countries and continues to focus on enhancing customer experience.
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Org structure
Headcount by department
Hiring now
See all jobsSalaries at Zendesk
All salaries164 salary profiles in the US
Most reported roles
Layoffs
Details100 roles cut in the last 12 months.
- Mar 2026 · 100 roles · San Francisco, United States
- Feb 2025 · 51 roles · San Francisco, United States
H-1B sponsorship
The department split adds up all the years listed above. FY2026 alone: 34 filings.
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Zendesk FAQ
How many employees does Zendesk have?
Zendesk has about 4,654 employees, up 2.3% over the last 3 months (as of Apr 2026).
Does Zendesk sponsor H1B visas?
Yes. Zendesk filed 34 H1B (LCA) applications in FY2026, according to the latest U.S. Department of Labor disclosures. Most of them were for Engineering roles.
Has Zendesk had layoffs in 2026?
Yes. Zendesk has reported 100 layoffs in 2026, most recently on Mar 24, 2026.
What is Zendesk's revenue per employee?
Zendesk makes about $341K in revenue per employee, based on $1.59B annual revenue and 4,654 employees.
How much does Zendesk pay?
6figr has 164 salary profiles for Zendesk in the US and 53 in India, with pay broken down by role, level, gender and ethnicity on the Zendesk salaries page. See Zendesk salaries in the US
Data from Company Prospectus, DOL LCA disclosures, WARN notices and 6figr salary profiles.
