Transport NSW

Transport for NSW (TfNSW) is the lead agency for the New South Wales Government's transport sector, established in 2011. It manages strategy, planning, policy, regulation, and funding for various transport modes, including road, rail, ferry, and cycling. TfNSW aims to create an integrated, customer-focused transport system that emphasizes safety, accessibility, and sustainability. The agency oversees public transport management, infrastructure development, and freight network optimization. It conducts community engagement through satisfaction surveys and collaborates with local councils on transport initiatives. TfNSW also partners with technology firms to enhance its digital infrastructure, utilizing cloud operations and AI-driven automation to improve service delivery. With a workforce of over 25,000 employees, TfNSW promotes flexible working conditions and focuses on innovation and customer experience. It serves residents, businesses, and tourists in NSW, providing reliable transport connectivity and real-time trip planning tools to enhance user accessibility.