Smart Communications

Smart Communications, Inc. operates in two distinct sectors. The first entity, Smart Communications in the Philippines, is a leading mobile network provider, part of PLDT Inc. Founded in 1991 and headquartered in Makati City, it serves over 55 million subscribers. The company offers a range of mobile services, including 2G, 3G, 4G LTE, and 5G networks, along with satellite services for remote areas. Its digital financial services include Smart Money, a mobile wallet, and Smart Load, which allows for prepaid credit loading. Smart also provides various mobile plans under its brands, including Smart Prepaid/Postpaid and TNT. The second entity, Smart Communications as a global SaaS provider, specializes in customer communications management (CCM) software. This cloud-based platform supports omnichannel delivery and compliance tools for industries such as finance and healthcare. Recognized as a leader in Gartner’s Magic Quadrant for CCM, it focuses on enhancing customer experience for large enterprises worldwide.