Papa

Papa is a tech-enabled platform based in Miami, Florida, that connects older adults, families, and vulnerable populations with vetted companions known as Papa Pals. Founded in 2017, the company focuses on providing non-medical companionship and support services that address social determinants of health. Papa operates in over 7,300 cities across the United States and has delivered more than 2.6 million visits, with a significant number occurring in 2023. The core offering of Papa is the Papa Pals program, which matches users with companions based on their location and needs. Services include companionship, assistance with daily tasks, transportation to appointments, and family care support. The platform emphasizes safety and trust, featuring digital identity badges for companions and emergency assistance options. Papa primarily partners with health plans, employers, and healthcare organizations to provide these services, enhancing care retention and addressing emotional needs in the growing digital health sector.