Khoros

Khoros, LLC is a leading provider of digital customer engagement software, established in 2019 from the merger of Spredfast and Lithium Technologies. Based in Austin, Texas, Khoros operates under Vista Equity Partners and serves over 2,000 brands globally, leveraging more than 20 years of industry expertise. The company offers a unified platform focused on enhancing customer experience (CX) through various services. These include Digital Care for messaging and social media support, Social Marketing tools for campaign management and analytics, Online Communities for brand loyalty, and AI-enhanced Contact Center Solutions for omnichannel customer service. Khoros has achieved significant milestones, including a 70% year-over-year sales growth in 2021 and multiple industry awards in 2022, highlighting its commitment to innovation and excellence in customer engagement.