bigbasket

BigBasket is India’s largest online grocery store, founded in 2011 and based in Bangalore. Operating under the name Supermarket Grocery Supplies Pvt. Ltd., it is owned by Tata Digital. The company aims to provide a reliable and convenient alternative to traditional local stores by delivering daily essentials directly to customers' doorsteps. With a catalog of over 18,000 products from more than 1,000 brands, BigBasket offers a wide range of items including fresh fruits and vegetables, packaged foods, beverages, and personal care products. Customers can shop online through the website or mobile app, choose delivery time slots, and pay using various methods. BigBasket serves over 30 cities in India and processes around 15 million orders monthly, catering to more than 20 million customers each year. The company emphasizes operational excellence and customer satisfaction, utilizing advanced supply chain and order management systems. In 2021, BigBasket also opened its first physical retail store, branded ‘Fresho,’ focusing on fresh produce. With a strong financial performance, BigBasket continues to be a key player in India’s e-commerce and grocery sectors.