Audi Interaction GmbH

Audi Interaction GmbH is a subsidiary of AUDI AG, based in Germany with locations in Potsdam and Ingolstadt. The company employs over 400 people dedicated to enhancing customer experiences across various touchpoints. Established in 2003, it plays a vital role in Audi's customer-facing operations in Germany. The company specializes in communication services that support the customer journey. It advises AUDI AG's specialist departments on creating efficient information processes and assists with project management. Audi Interaction GmbH supports over 300 Audi dealers and more than 1,200 service locations in Germany, ensuring effective communication and customer interaction. Its focus is on managing customer touchpoints and improving communication processes to deliver unique experiences for Audi customers.