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Job Description

About Us

Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer.

ABOUT THE ROLE

As a Lifecycle Marketing Associate at Galileo, you’ll play a pivotal role in executing user-centric campaigns that improve acquisition, engagement, and conversion through digital owned channels. You’ll own the day-to-day operations of our customer engagement platform, and partner with Lifecycle, Product, and Brand to effectively reach patients with relevant and personalized content.

Here’s what you’ll do

• Own the execution and optimization of lifecycle campaigns across Email, SMS, and Push, including campaign setup, segmentation, and QA.
• A/B test new concepts and creative, tracking learnings for the broader team to help increase campaign performance. 
• Analyze campaign data, using BI tools such as Looker, to provide results and insights that inform decision-making and growth strategy.
• Manage and monitor marketing automation systems, partnering cross-functionally to ensure data accuracy, integrity, and completeness within the instance. 
• Stay on top of industry trends and best practices in marketing automation, suggesting and implementing innovative strategies to enhance campaign performance.

ABOUT YOU

• 2-3 years of experience in CRM or Marketing Operations, with a focus on campaign development/execution, customer segmentation, and A/B testing
• Hands-on experience with email marketing. Technical knowledge of ESPs customer engagement platforms, and HTML (Braze is a plus). 
• Strong analytical and problem-solving skills, with the ability to use data analysis tools (e.g. Looker, Excel/Sheets) to draw results and insights.
• Excellent communication, organizational, and collaboration skills to work effectively in a high-volume, cross-functional team environment.
• Knowledge of data privacy regulations and a commitment to ensuring compliance.

COMPENSATION $75,000-80,000 annually based on background, performance and market dynamics

How We Hire

Galileo Health is an equal-opportunity employer and welcomes applicants from all backgrounds.

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