Received an offer? Increase it with help from our salary negotation experts Try Now!

‹

›

Salaries > Senior Customer Service Manager

Senior Customer Service Manager Salaries

64 verified profiles

Last updated on December 21, 2024

Average salary is ₹19.0lakhs.

Employees as Senior Customer Service Manager earn an average of ₹19.0lakhs, mostly ranging from ₹16.0lakhs to ₹48.9lakhs based on 64 profiles.

👨‍💻 Male	₹19lakhs Male Average Salary : ₹ 19 lakhs
👩‍💻 Female	₹20lakhs Female Average Salary : ₹ 20 lakhs

For every ₹100 paid to men, women are paid ₹105

Latest Jobs

Hiring? Promote your job

Salary Profiles

Company	Title	Experience	Annual Salary	School	Skills
Mahindra Group Mumbai	Sr. Manager Female	10yrs	Base: ₹15.0lakhs Stocks: - Bonus: - CTC:₹15.0lakhs
V! (Vodafone Idea) Noida	Senior Manager - Customer Service	18yrs	CTC:₹20.0lakhs	College College	senior manager head/vp/gm customer service project management operations management service delivery management (Show More) key account management process improvement churn management retention management vendor management Partner Management
DBS Bank Inida Pune	Senior Manager-Customer Service	14yrs	CTC:₹18.0lakhs	Pune University	Senior Manager Service Delivery Leader Operations Management Process Management Client Relationship Management Quality Assurance (Show More) Customer Service Training & Development Process Improvement Service Delivery Transaction Management Query Resolution
Viceroy Properties Navi Mumbai	Senior Manager-Customer Service	15yrs	CTC:₹15.0lakhs	The Institute of Marketing & Management St. Columbus College	Senior Manager Head/VP/GM Customer Service Management Employee Relations Business Operations Operations Management (Show More) Service Operations New Client Acquisition Operational Excellence Relationship Management Employee Welfare Delivery Management
Honda Cars India Greater Noida	Senior Manager Customer Service Male	22yrs		University of TEXAS at Austine Punjab Technical University (PTU)	Head/VP/GM/National Manager After Sales Support Business Development Service Operations Service Strategy Planning Repairing (Show More) Market Penetration Revenue Generation collection management Business Process Re-Engineering Network Development Kaizen Python
Nippon India Mutual Fund Mumbai	Senior Manager- Customer Service	18yrs	CTC:₹17.0lakhs	N. L. Dalmia Institute of Management Studies and Research Narsee Monjee College of Commerce and Economics	Senior Manager Head/VP/GM-Operations Call Center Operations Customer Service Service Delivery Channel Management (Show More) Escalation Management SLA Management Operational Excellence Strategic Partnerships Vendor Management Certified Six Sigma Yellow Belt.
Vodafone Idea Hyderabad	Sr. Manager - Customer Service Delivery	15yrs	CTC:₹21.0lakhs	Narsee Monjee Institute Of Management Studies (NMIMS) Osmania University	Sr. Manager Customer Service Delivery Head/VP/GM Operations Management Service Delivery Management Regulatory Compliance (Show More) Quality Assurance Client Servicing Transition Management Revenue Management Complaint Management Customer Support
Intex Technologies Chennai	Senior Manager Customer Service	15yrs	CTC:₹20.0lakhs	Indira Gandhi National Open University (IGNOU) RVS College of Engineering and Technology	warranty management spare parts management revenue generation customer service management operations manager service operations (Show More) technical support process improvement revenue generation customer support
Vodafone Idea Chennai	Sr. Manager - Customer Service	16yrs	CTC:₹20.0lakhs	Pondicherry University Dr.Pauls Engg. College	Sr. Manager Customer Service Head/VP/GM-Operations Project Management Public Relations Market Intelligence (Show More) Outbound Calling Back Office Operations Customer Support Field Service Customer Engagement Customer Life Cycle Management Customer Care
Suez Projects Mangalore	Senior Manager- Customer Service	18yrs	CTC:₹23.0lakhs	Institute for Technology And Management (ITM) Mumbai University	Senior Manager Head/VP/GM-Operations Operations Management Quality Auditing Escalation Management Issue Resolution (Show More) Vendor Management Contract Negotiations Customer Service Relationship Management Process Improvement Resource Optimization

100% real time & verified!

Showing only 50 profiles out of 64. Upgrade to view elite profiles

Okay, I'm in!Upgrade

Frequently asked questions

How much do Senior Customer Service Manager employees make?

Employees as Senior Customer Service Manager earn an average of ₹19.0lakhs, mostly ranging from ₹16.0lakhs per year to ₹48.9lakhs per year based on 64 profiles. The top 10% of employees earn more than ₹24.0lakhs per year.

What is the average salary of Senior Customer Service Manager?

Average salary of an employee as Senior Customer Service Manager is ₹19.0lakhs.

What is the highest salary offered as Senior Customer Service Manager?

Highest reported salary offered as Senior Customer Service Manager is ₹50.5lakhs. The top 10% of employees earn more than ₹24.0lakhs per year. The top 1% earn more than a whopping ₹48.9lakhs per year.

What are the most common skills required as Senior Customer Service Manager?

38% of employees have skills in customer service . 19% also know operations management . 17% also know vendor management .

What are the highest paying jobs as Senior Customer Service Manager?

The top 5 highest paying jobs as Senior Customer Service Manager with reported salaries are:

senior customer service manager - ₹23.0lakhs per year
senior manager customer service - ₹22.0lakhs per year
senior manager - ₹18.0lakhs per year
senior manager customer service operations - ₹14.0lakhs per year

Which are the top locations?

What is the median salary offered as Senior Customer Service Manager?

The median salary approximately calculated from salary profiles measured so far is ₹18.0lakhs per year.

How is the age distributed among employees as Senior Customer Service Manager?

41% of employees lie between 36-41 yrs . 34% of the employees fall in the age group of 31-36 yrs .

What qualifications do employees have as Senior Customer Service Manager?

52% of employees have a PostGraduate degree. 28% hold a Graduate degree.

Which schools do employees working as Senior Customer Service Manager went to?

11% of employees studied at Delhi University - Other . 9% studied at Indira Gandhi National Open University (IGNOU) .

Frequently asked questions

How much do Senior Customer Service Manager employees make?

What is the average salary of Senior Customer Service Manager?

Average salary of an employee as Senior Customer Service Manager is ₹19.0lakhs.

What is the highest salary offered as Senior Customer Service Manager?

What are the most common skills required as Senior Customer Service Manager?

38% of employees have skills in customer service . 19% also know operations management . 17% also know vendor management .

What are the highest paying jobs as Senior Customer Service Manager?

The top 5 highest paying jobs as Senior Customer Service Manager with reported salaries are:

senior customer service manager - ₹23.0lakhs per year
senior manager customer service - ₹22.0lakhs per year
senior manager - ₹18.0lakhs per year
senior manager customer service operations - ₹14.0lakhs per year

Which are the top locations?

What is the median salary offered as Senior Customer Service Manager?

The median salary approximately calculated from salary profiles measured so far is ₹18.0lakhs per year.

How is the age distributed among employees as Senior Customer Service Manager?

41% of employees lie between 36-41 yrs . 34% of the employees fall in the age group of 31-36 yrs .

What qualifications do employees have as Senior Customer Service Manager?

52% of employees have a PostGraduate degree. 28% hold a Graduate degree.

Which schools do employees working as Senior Customer Service Manager went to?

11% of employees studied at Delhi University - Other . 9% studied at Indira Gandhi National Open University (IGNOU) .

Salary Brackets

Percentage
10-20 lakhs	10-20 lakhs Percentage : 64
20-30 lakhs	20-30 lakhs Percentage : 28
30-40 lakhs	30-40 lakhs Percentage : 5
40-50 lakhs	40-50 lakhs Percentage : 2
> 50 lakhs	> 50 lakhs Percentage : 2

Age Brackets

Percentage
31-36 yrs	31-36 yrs Percentage : 34
36-41 yrs	36-41 yrs Percentage : 41
> 41 yrs	> 41 yrs Percentage : 23

Skills

Trending

customer service

38 %

operations management

19 %

vendor management

17 %

process improvement

13 %

project management

11 %

service delivery

2 %

team management

0 %

Schools

Top

Delhi University - Other

11 %

Indira Gandhi National Open University (IGNOU)

9 %

Mumbai University

9 %

Bangalore University

8 %

Sikkim Manipal University (SMU)

6 %

Symbiosis Centre for Distance Learning (SCDL)

6 %

Kurukshetra University

5 %

Senior Customer Service Manager Salaries

Average salary is ₹19.0lakhs.

How much do Senior Customer Service Manager employees make?

What is the average salary of Senior Customer Service Manager?

What is the highest salary offered as Senior Customer Service Manager?

What are the most common skills required as Senior Customer Service Manager?

What are the highest paying jobs as Senior Customer Service Manager?

Which are the top locations?

What is the median salary offered as Senior Customer Service Manager?

How is the age distributed among employees as Senior Customer Service Manager?

What qualifications do employees have as Senior Customer Service Manager?

Which schools do employees working as Senior Customer Service Manager went to?

How much do Senior Customer Service Manager employees make?

What is the average salary of Senior Customer Service Manager?

What is the highest salary offered as Senior Customer Service Manager?

What are the most common skills required as Senior Customer Service Manager?

What are the highest paying jobs as Senior Customer Service Manager?

Which are the top locations?

What is the median salary offered as Senior Customer Service Manager?

How is the age distributed among employees as Senior Customer Service Manager?

What qualifications do employees have as Senior Customer Service Manager?

Which schools do employees working as Senior Customer Service Manager went to?

Browse by Companies

Microsoft

Amazon

Google

Flipkart

Uber

Cisco Systems

NVIDIA

Oracle

Qualcomm

VMware

Browse by Skills

Java

JavaScript

Python

MySQL

Algorithms

AWS

Browse by Titles

Software Engineer

Business Analyst

Product Manager

Engineering Manager

Data Scientist

UX Designer

Browse by Locations