Contact Centers Salaries

89 verified profiles
Last updated on December 21, 2024
Average salary is ₹23.7lakhs.

Employees who know Contact Centers earn an average of ₹23.7lakhs, mostly ranging from ₹18.4lakhs to ₹50.0lakhs based on 89 profiles.

👨‍💻 Male ₹24lakhs Male
Average Salary : ₹ 24 lakhs
👩‍💻 Female ₹23lakhs Female
Average Salary : ₹ 23 lakhs
For every ₹100 paid to men, women are paid ₹96
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Salary Profiles
Company
Title
Experience
Annual Salary
School
Skills
OptimHire
India
18yrs

Base: ₹19.5lakhs

Stocks: -

Bonus: -

CTC:₹19.5lakhs

Leadership Marketing International Sales Fast-moving Consumer Goods (Fmcg) Sales And Marketing E-commerce (Show More) Engineering Sales Performance Analysis Sales Leadership Quota Achievement Account Management Strategy Saas Sales Zoho Sales Development Sales Processes Business-to-business (B2b) Inside Sales Team Management Customer Service Crm Service Desk Business Analysis Outsourcing Vendor Management Management Sla Bpo Transition Management Help Desk Support Technical Translation Sales Operations Customer Experience Team Leadership Contact Centers Business Development Account Management People Management Hunting Sales Management Lead Generation Software As A Service (Saas) Operations Management Sales & Marketing Leadership Training Inside Sales Manager Business Strategy Enterprise Account Management Client Services Customer Relationship Management (Crm)
13.5yrs

Base: ₹20.8lakhs

Stocks: -

Bonus: ₹1.0lakhs

CTC:₹21.8lakhs

Contact Centers Cloud Migration Innovation Management Clinical Trial Management System (Ctms) A/b Testing Presales (Show More) Request For Information (Rfi) Request For Proposal (Rfp) Pmf Pba Rca Project Coordination Incident Management Workflow Management Trend Analysis People Management Regulatory Compliance Process Automation Dossier Preparation Cmc Regulatory Affairs Regulatory Intelligence Standard Operating Procedure (Sop) Centralization Data Analytics New Product Implementations Data Migration Technical Design Process Engineering Business Process Management Forecasting User Acceptance Testing Business Requirements Wireframing Market Analysis Customer Experience Software As A Service (Saas) Product Management Strategic Planning Itil Process Vendor Management Cross-departmental Coordination Cloud Computing Agile & Scrum Operational Efficiency Product Lifecycle Management Business Ethics Alteryx Artificial Intelligence (Ai) Scaled Agile Framework Plm Tools Pmp Fullstack Management Quality Assurance Crm Itil Technical
11.8yrs

Base: ₹30.6lakhs

Stocks: -

Bonus: -

CTC:₹30.6lakhs

13.1yrs

Base: ₹24.3lakhs

Stocks: -

Bonus: ₹2.4lakhs

CTC:₹26.7lakhs

Cisco
Bengaluru
6yrs

Base: ₹32.1lakhs

Stocks: -

Bonus: ₹1.9lakhs

CTC:₹34.0lakhs

Technical Product Management Cpass Artificial Intelligence (Ai) Application Programming Interfaces (Api) Stakeholder Management Customer Facing Roles (Show More) Critical Thinking And Problem Solving Leadership And Management Product Life Cycle Management Cpaas Contact Centers Contact Center As A Service (Ccaas) Technical Requirements Product Planning Market Analysis Product Life Cycle User Stories Product Launch Sprint Planning Scrum Sales Enablement User Interviews User Research Communication Product Delivery Product Development Product Lifecycle Management People Management Wireframing Product Road Mapping Business-to-business (B2b) Software As A Service (Saas) Cross-functional Team Leadership Analytical Skills Management Team Leadership Analytics Marketing Sales Agile Development Product Management Product Strategy Product Vision Market Research Competitive Analysis Customer Experience Product Design Go-to-market Strategy Product Marketing Data Visualization Agile Methodologies Microsoft Excel Tableau Google Analytic
Skylux Inc
Bengaluru
11yrs

Base: ₹16.4lakhs

Stocks: -

Bonus: -

CTC:₹16.4lakhs

Microsoft Office Microsoft Excel Data Integration Systems Design Jenkins System Performance (Show More) Business Process Automation User Experience (Ux) Scalability Azure Functions Aws Lambda Cloud Development Technical Specs Customer Service Operations Business Case Preparation Project Reporting Genesys Framework Interactive Voice Response (Ivr) Customer Relationship Management (Crm) Genesys Cloud Json Data Streaming Technical Design Server Side Design Specifications Integration Testing Analytical Skills Computer Science Coding Standards Presentations Customer Requirements Service Design Contact Centers Customer Experience Genesys Software Architecture Architectural Project Management Platform Architecture Architects Asp.net Mvc Asp.net Web Api . Net .Net Framework .Net Core Asp.net Core Entity Framework (Ef) Core React.js Data Modeling Data Governance Azure Data Lake Lists Escalations Management Non-functional Requirements Application Architecture Technical Solution Design Enterprise Solution Design Documentation Store
iEnergizer
Bengaluru
10yrs

Base: ₹13.5lakhs

Stocks: ₹4.8lakhs

Bonus: -

CTC:₹18.3lakhs

13.4yrs

Base: ₹26.8lakhs

Stocks: ₹1.9lakhs

Bonus: ₹4.5lakhs

CTC:₹33.2lakhs

Customer Facing Roles Technical Discussions Cios Technical Demonstrations Telecommunications Business Development (Show More) Voip Management New Business Development Business Strategy Unified Communications Sales Management Marketing Strategy Call Centers Crm Wireless Solution Selling Lead Generation Sales Channel Sales Strategy Microsoft Excel Product Management Contact Centers Competitive Analysis Product Marketing Networking Marketing Pre-sales Channel Partners International Sales Customer Satisfaction Key Account Management Managed Services Customer Interaction Management Team Building Enterprise Communications Direct Sales Account Management People Management Team Management Customer Experience Sales Process Strategic Partnerships Negotiation Customer Service Management Customer Success Customer Relationship Management (Crm) Voice Over Ip (Voip) Constructive Feedback
20yrs

CTC:₹30.0lakhs

Avaya India
Bangalore
15yrs

CTC:₹28.0lakhs

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Frequently asked questions
How much do Contact Centers employees make?

Employees who know Contact Centers earn an average of ₹23.7lakhs, mostly ranging from ₹18.4lakhs per year to ₹50.0lakhs per year based on 89 profiles. The top 10% of employees earn more than ₹37.0lakhs per year.

What is the average salary of Contact Centers?

Average salary of an employee who know Contact Centers is ₹23.7lakhs.

What is the highest salary offered who know Contact Centers?

Highest reported salary offered who know Contact Centers is ₹50.0lakhs. The top 10% of employees earn more than ₹37.0lakhs per year. The top 1% earn more than a whopping ₹50.0lakhs per year.

What are the most common skills required who know Contact Centers?

100% of employees have skills in contact centers . 0% also know project management . 0% also know unified communications .

What are the highest paying jobs who know Contact Centers?

The top 5 highest paying jobs who know Contact Centers with reported salaries are:

  • vice president - ₹39.0lakhs per year

  • assistant vice president operations - ₹32.0lakhs per year

  • technical manager - ₹24.0lakhs per year

  • associate vice president - ₹24.0lakhs per year

  • senior project manager - ₹22.0lakhs per year

Which are the top locations?
What is the median salary offered who know Contact Centers?

The median salary approximately calculated from salary profiles measured so far is ₹21.1lakhs per year.

How is the age distributed among employees who know Contact Centers?

38% of employees lie between 31-36 yrs . 28% of the employees fall in the age group of 36-41 yrs .

What qualifications do employees have who know Contact Centers?

51% of employees have a PostGraduate degree. 40% hold a Graduate degree.

Which schools do employees working who know Contact Centers went to?

8% of employees studied at Delhi University - Other . 8% studied at Mumbai University .

Frequently asked questions
How much do Contact Centers employees make?

Employees who know Contact Centers earn an average of ₹23.7lakhs, mostly ranging from ₹18.4lakhs per year to ₹50.0lakhs per year based on 89 profiles. The top 10% of employees earn more than ₹37.0lakhs per year.

What is the average salary of Contact Centers?

Average salary of an employee who know Contact Centers is ₹23.7lakhs.

What is the highest salary offered who know Contact Centers?

Highest reported salary offered who know Contact Centers is ₹50.0lakhs. The top 10% of employees earn more than ₹37.0lakhs per year. The top 1% earn more than a whopping ₹50.0lakhs per year.

What are the most common skills required who know Contact Centers?

100% of employees have skills in contact centers . 0% also know project management . 0% also know unified communications .

What are the highest paying jobs who know Contact Centers?

The top 5 highest paying jobs who know Contact Centers with reported salaries are:

  • vice president - ₹39.0lakhs per year

  • assistant vice president operations - ₹32.0lakhs per year

  • technical manager - ₹24.0lakhs per year

  • associate vice president - ₹24.0lakhs per year

  • senior project manager - ₹22.0lakhs per year

Which are the top locations?
What is the median salary offered who know Contact Centers?

The median salary approximately calculated from salary profiles measured so far is ₹21.1lakhs per year.

How is the age distributed among employees who know Contact Centers?

38% of employees lie between 31-36 yrs . 28% of the employees fall in the age group of 36-41 yrs .

What qualifications do employees have who know Contact Centers?

51% of employees have a PostGraduate degree. 40% hold a Graduate degree.

Which schools do employees working who know Contact Centers went to?

8% of employees studied at Delhi University - Other . 8% studied at Mumbai University .

Salary Brackets
Percentage
10-20 lakhs 10-20 lakhs
Percentage : 42
20-30 lakhs 20-30 lakhs
Percentage : 35
30-40 lakhs 30-40 lakhs
Percentage : 15
40-50 lakhs 40-50 lakhs
Percentage : 6
> 50 lakhs > 50 lakhs
Percentage : 3
Age Brackets
Percentage
26-31 yrs 26-31 yrs
Percentage : 12
31-36 yrs 31-36 yrs
Percentage : 38
36-41 yrs 36-41 yrs
Percentage : 28
> 41 yrs > 41 yrs
Percentage : 17
Skills
Trending
contact centers
100 %
project management
0 %
unified communications
0 %
customer service
0 %
voip
0 %
people management
0 %
operations management
0 %
Schools
Top
Delhi University - Other
8 %
Mumbai University
8 %
Madras University
6 %
Rajasthan University
6 %
Bangalore University
4 %
Indian Institute of Management (IIM)
4 %
Narsee Monjee Institute Of Management Studies (NMIMS)
3 %
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