Company	Title	Experience	Annual Salary	School	Skills
Turing Pune	Project Manager	8yrs	Base: ₹31.0lakhs Stocks: - Bonus: - CTC:₹31.0lakhs	Savitribai Phule Pune University	Project Documentation Performance Monitoring Lean Six Sigma Training Business Reviews Privacy Policies (Show More) Business Requirements Business Ethics Customer-focused Service Business Solution Business Strategy Operational Strategy Negotiation Professional Writing Business Correspondence Customer Success Service-level Agreements (Sla) Project Implementation Performance Appraisal Contact Center Operations Business Relationship Management Key Metrics Multitasking Mitigation Strategies Project Delivery Build Strong Relationships Bias For Action Business Process Management Operations Support Operational Efficiency Launches Catalog Management Conflict Management Program Management Project Management Continuous Process Improvement Quality Management Customer Satisfaction Influencing Without Authority Strategic Thinking Strategic Leadership Key Performance Indicators Business Metrics Project Plans Annotation People Development Analytical Skills Operational Excellence Problem Solving Operations Cross-functional Team Leadershi
SBI Cards Gurgaon/Gurugram	Deputy Vice President Male	19yrs	CTC:₹28.0lakhs	Rajasthan University	Complaint Management Customer Service Customer Experience Cross Selling Contact Center Operations Client Relationship Management (Show More) Business Development People Management SLA Management Process Re-engineering HNI Client Handling
Amazon Hyderabad	Vendor Manager-Operations	16yrs	CTC:₹18.0lakhs	Symbiosis Centre for Distance Learning Shree Shree Lakshminarayan Trust Mahavidhyalaya	Vendor Manager Head Operations Management Contact Center Operations Process Excellence Escalation Management (Show More) SLA Management TAT Management Call Center Management Customer Care Business Continuity Planning
Star Union Dai-ichi Life Insurance Company Mumbai	Vice President- Contact Center operations Male	18yrs	CTC:₹35.0lakhs	Poona College (Pune University)	Vice President Head/GM Operations Management Process Management Customer Service Service Delivery (Show More) Quality Management Contact Center Operations Business Operations Data Analysis Escalation Management Training and Development Team Management
BT GBS India Gurgaon	Project Management Professional -IT Infra	16yrs	CTC:₹22.0lakhs	Rajiv Gandhi Proudyogiki Vishwavidyalaya	Project Management Professional Head/VP/GM-Tech. Support IT Infrastructure Management IT Operations Data Center Operations System Administration (Show More) Incident Management Change Management EMC DMX Symmetrix Clarrion Networker Windows Server MS Project Contact Center Operations Cisco Voice
Mystifly Consulting India Bangalore	Senior Manager Operations	15yrs	CTC:₹15.0lakhs	Shivaji University	Operations Management Contact Center Operations SLA Management Quality Management P&L Management Cost Optimization (Show More) Client Interaction Process Enhancement Vendor Management Six Sigma Black Belt Black Belt Certified Black Belt Six Sigma Dmaic
Wipro Bangalore	Global Head Telecom (Technology/IMG)	18yrs	CTC:₹27.0lakhs	Calcutta University	Global Head Head/VP/GM Operations Management Contact Center Operations Program Management Project Management (Show More) Risk Management TRAI Compliance Services Delivery IT Infrastructure Management Vendor Management IT Roadmap P&L Management Budgeting COLLABORATION
Tech Mahindra Pune	Delivery Head	27yrs	CTC:₹30.0lakhs	Birla Institute of Technology and Science (BITS) Mumbai University	it delivery management it program management presales solution architecture infrastructure architect data science (Show More) networking ccna contact center operations operations management service delivery competency management portfolio planning Telecom OSS PMP Business Development Pre-Sales & Competency management IT MANAGEMENT
Standard Chartered Global Services Bangalore	Manager -Aspect UIP 7.1 Dialer and CACS Computers Assisted Collection System	16yrs	CTC:₹13.0lakhs	Bharti Vidya Peeth Jiwaji University	Manager - CACS Dialer Manager Operations Management Customer Support Project Management collection Operations (Show More) Customer Service Dialer Management Customer Relationship Management Contact Center Operations Call Center Operations Service Review Meetings
Vodafone Idea Hyderabad	Vertical Head -Customer Service Training	19yrs	CTC:₹20.0lakhs	Indian Institute of Management (IIM) Osmania University	process improvement project management contact center operations back office operations customer service six sigma green belt (Show More) quality assurance training management retail training tni skill gap analysis internal audit call center

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Frequently asked questions

How much do Contact Center Operations employees make?

Employees who know Contact Center Operations earn an average of ₹24.8lakhs, mostly ranging from ₹21.8lakhs per year to ₹43.6lakhs per year based on 15 profiles. The top 10% of employees earn more than ₹32.8lakhs per year.

What is the average salary of Contact Center Operations?

Average salary of an employee who know Contact Center Operations is ₹24.8lakhs.

What is the median salary offered who know Contact Center Operations?

The median salary approximately calculated from salary profiles measured so far is ₹24.0lakhs per year.

How is the age distributed among employees who know Contact Center Operations?

This group has a lot of experience. 67% of employees lie between 36-41 yrs . 20% of the employees fall in the age group of > 41 yrs .

Frequently asked questions

How much do Contact Center Operations employees make?

What is the average salary of Contact Center Operations?

Average salary of an employee who know Contact Center Operations is ₹24.8lakhs.

What is the median salary offered who know Contact Center Operations?

The median salary approximately calculated from salary profiles measured so far is ₹24.0lakhs per year.

How is the age distributed among employees who know Contact Center Operations?

This group has a lot of experience. 67% of employees lie between 36-41 yrs . 20% of the employees fall in the age group of > 41 yrs .

Salary Brackets

Percentage
10-20 lakhs	10-20 lakhs Percentage : 27
20-30 lakhs	20-30 lakhs Percentage : 47
30-40 lakhs	30-40 lakhs Percentage : 20
40-50 lakhs	40-50 lakhs Percentage : 7

Age Brackets

Percentage
26-31 yrs	26-31 yrs Percentage : 7
31-36 yrs	31-36 yrs Percentage : 7
36-41 yrs	36-41 yrs Percentage : 67
> 41 yrs	> 41 yrs Percentage : 20

Skills

Trending

contact center operations

100 %

operations management

0 %

project management

0 %

customer service

0 %

service delivery

0 %

sla management

0 %

business development

0 %

Schools

Top

Shree Shree Lakshminarayan Trust Mahavidhyalaya

13 %

Symbiosis Centre for Distance Learning

13 %

Andhra University

7 %

Bharti Vidya Peeth

7 %

Birla Institute of Technology and Science (BITS)

7 %

Calcutta University

7 %

Commerce College

7 %

Contact Center Operations Salaries

Average salary is ₹24.8lakhs.

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How much do Contact Center Operations employees make?

What is the average salary of Contact Center Operations?

What is the median salary offered who know Contact Center Operations?

How is the age distributed among employees who know Contact Center Operations?

How much do Contact Center Operations employees make?

What is the average salary of Contact Center Operations?

What is the median salary offered who know Contact Center Operations?

How is the age distributed among employees who know Contact Center Operations?

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