Wireless Zone Jobs
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You are applying to work for a franchisee of Wireless Zone. Franchises are independently owned and operated businesses that determine their own conditions of employment which includes benefit programs and compensation.
Description
Do you love to talk about the latest technology? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone is looking for dedicated individuals with stellar customer service skills to promote Verizon products & services.
Responsibilities
- Provide exceptional customer services to all customers
- Listen and build relationships with customers to find the right products and services for their lifestyle
- Demonstrate knowledge of latest products and services. Remain current on industry and competition trends, pricing plans and promotions.
- Meet sales goals by selling our products and services to new and existing customers
- Complete customer contracts, accept customer payments and accurately process transactions using POS system
- Ensure customer satisfaction by troubleshooting and resolving any concerns
Must haves
- 1-2 years’ experience in a sales environment and the ability to meet sales goals
- A High School Degree is required, an Associate’s Degree or Bachelor's degree is preferred
- Availability to work a rotating schedule including nights, weekends and holidays
- Excellent interpersonal communication skills
- Ability to perform basic addition and subtractions and make correct change
- Ability to stand for up to 75% of the time
1988
$460.1M
354
Wireless Zone LLC is the largest Verizon Authorized Retailer and wireless retail franchise system in the United States. Founded in 1988 and headquartered in Fishers, Indiana, the company operates over 400 independently owned stores nationwide. It specializes in retailing wireless and cellular products, including smartphones and accessories, primarily under the Verizon brand. Wireless Zone is dedicated to providing knowledgeable and friendly customer service, offering access to Verizon’s wireless plans, devices, and technical support. The company is committed to community involvement through its initiative, Wireless Zone Gives, which supports various local and national charities. Wireless Zone also focuses on employee development and retention, fostering a positive work culture that contributes to the success of its franchise stores. Under the leadership of CEO Scott Moorehead, Wireless Zone has achieved significant growth and recognition, including multiple awards for customer loyalty and rankings in notable franchise lists.
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