Vectorworks Jobs
Hiring for 8 positions. Apply to Vectorworks in 1-click using JobGPT
Base Salary:
€55k
- Own all aspects of the customer relationship lifecycle (onboarding, training, periodic check-ins, solution adoption, and satisfaction tracking).
- Meet or exceed assigned renewal, expansion, and cross-sell quotas by identifying growth opportunities and negotiating renewals and expansions.
- Proactively forecast pipeline for assigned accounts and report progress to the Team Lead.
- Drive customer engagement and usage through tailored enablement plans, maximizing adoption of ALLPLAN BIM software solutions.
- Troubleshoot and resolve client issues, liaising with Support and Product teams for timely resolution.
- Gather and relay actionable customer feedback to Product/Engineering, championing continuous improvement.
- Advocate for customer needs internally and champion the voice of the client across the organization.
- Regularly analyze account health metrics, proactively managing risk of churn.
- Collaborate with Sales on account planning, identifying opportunities for upsell and expansion.
- Deliver presentations, product demos, and training sessions virtually and
- Maintain expert knowledge of 3D BIM tools and workflows used by architects and engineers
- 3+ years in customer-facing roles Customer Success (preferred), Sales, Customer Service, Technical Support.
- AEC/O Industry experience including SCIA and/or FRILO.
- Technical aptitude for CAD, BIM, or similar design software; able to features to value.
- Exceptional communication and problem-solving approach.
- Strong organizational, forecasting, and pipeline management skills.
- Ability to connect and build meaningful relationships.
- Self-motivated and comfortable regions and time zones.
- Experience working with global teams.
- Confidence to act on outcomes.
- The opportunity to play a key role in a dynamic, global sales team at the forefront of software innovation for the AEC industry.
- Direct impact on company growth by providing excellent customer service to our valued customers.
- The chance to collaborate with and learn from high-performing colleagues across Inside Sales, Account Management, Sales Engineering, and Channel Sales teams in diverse markets and cultures.
- A collaborative, fast-paced environment that values innovation, excellence, and continuous learning.
- Competitive compensation, performance-based incentives, and a comprehensive benefits package.
- Excellent opportunities for professional development, skill-building, and career growth within a global organization
1985
$70M
244
Vectorworks, Inc. is a software development company based in the U.S., founded in 1985. Originally named Graphsoft, it became known as Vectorworks in the late 1990s. The company specializes in CAD (Computer-Aided Design) and BIM (Building Information Modeling) software for the architecture, engineering, construction, landscape, and entertainment industries. As an independent subsidiary of the Nemetschek Group since 2000, Vectorworks serves over 685,000 designers in more than 85 countries. Vectorworks offers a range of industry-specific software products, including Vectorworks Architect for architectural design, Vectorworks Landmark for landscape architecture, and Vectorworks Spotlight for the entertainment sector. The company also provides general-purpose tools like Vectorworks Fundamentals and the ESP Vision product line for enhanced lighting design. With a focus on user feedback, Vectorworks incorporates customer insights into 70% of its software updates, ensuring its tools remain relevant and effective for professionals in various design fields.
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