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unitQ
Staff Java Engineer
San Francisco, CAPosted 3 weeks ago
Staff Java Engineer
unitQ
3 weeks ago San Francisco, CA Senior Level Revenue - $7M 50 employees H-1B Friendly

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About unitQ
At unitQ, we leverage AI and advanced analytics to enable businesses to proactively monitor and improve product quality based on real-time user feedback from both public and private channels.
 
Backed by leading investors such as Zendesk, Accel,and Google and following our recent Series B-1, unitQ serves world-class clients, including Pinterest, PayPal, and Dropbox. Our mission is to help companies of all sizes deliver exceptional product experiences, optimize operational efficiency, and drive sustainable growth through continuous product quality improvement.
 
About the Opportunity
We are looking for an experienced Senior Backend Software Engineer with the skills, energy, and passion for coding to be a key contributor on our growing team.  You are a motivated self-starter, able to learn quickly, incorporate AI development tools, and communicate effectively.  You will be responsible for building and maintaining our microservice architecture, owning services that power our core product offering.  You will use your skills in Java, Kubernetes, and cloud-native development to deliver high-quality, efficient, and testable code. 

Role Responsibilities:

  • Develop and maintain AI-driven features and services.
  • Design and implement scalable data structures and pipelines.
  • Build and own API services to securely handle a large amount of data.
  • Collaborate closely with cross-functional teams to enhance platform capabilities.

About you:

  • 5+ years of software engineering experience; Java knowledge required.
  • Demonstrated enthusiasm for applying AI solutions and tools to solve complex, real-world problems.
  • Develop and maintain Java microservices, libraries, automated tests, and build scripts.
  • Expertise with unitQ tech stack, including Spring Boot, Hibernate, Git, and Kubernetes.
  • Perform code reviews and evaluate pull requests, helping other engineers debug and resolve problems.
  • Write thorough documentation and specifications with clean APIs, architecting scalable solutions capable of processing millions of new data points daily.
  • Work directly with managed and unmanaged cloud services, including databases, data streams, message queues, container orchestrators, job automation systems, and continuous build, integration, and deployment systems.
  • Apply and advocate for healthy coding practices, AI as a software copilot, Agile methodologies, and communication strategies.
  •  
    Nice to have:
  • Familiarity with Large Language Models (LLMs) and their practical applications.
  • Experience in processing large amounts of data and working with databases

Benefits:

  • Flexible/unlimited vacation
  • Comprehensive medical, dental, and vision
  • 401(k) plan
  • Life insurance and FSA plans
  • Stock options
  • Equinox gym membership or wellness stipend
At unitQ, diversity drives innovation. We celebrate and welcome employees of different backgrounds, cultures, perspectives, and experiences. We’re committed to fostering an inclusive environment as our team grows.
 
If you’re passionate about leveraging AI to drive product quality and want to work in a fast-paced, collaborative setting, we’d love to hear from you!

unitQ
Founded:

2018

Total Funding:

$71M

Annual Revenue:

$7M

Headcount:

50

Industries:
Information Technology & Services Computer Software
Description:

unitQ is a company based in Burlingame, California, founded in 2018. It offers a real-time AI-powered customer insights platform that transforms unstructured feedback from various sources, such as support tickets, social media, and app store reviews, into actionable insights. This helps organizations improve product quality, resolve issues, and enhance customer experiences. The platform enables teams across product, engineering, customer experience, and marketing to detect issues in real-time and monitor trends. Key features include feedback aggregation and categorization, an autonomous AI agent called agentQ for conversational data querying, and tools for issue monitoring and resolution. The unitQ Score provides a unified metric for assessing product health by analyzing feedback patterns. The platform supports over 100 languages and integrates with existing tech stacks, making it a versatile solution for businesses. Notable clients include Bumble, Zendesk, PayPal, Uber, and Pinterest.

Investors:
Zendesk Ventures Accel Creandum Gradient Ventures
H-1B Sponsorship DOL Verified Limited
H-1B Filings by Department
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