Unitq Jobs
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Role Responsibilities:
- Develop and maintain AI-driven features and services.
- Design and implement scalable data structures and pipelines.
- Build and own API services to securely handle a large amount of data.
- Collaborate closely with cross-functional teams to enhance platform capabilities.
About you:
- 5+ years of software engineering experience; Java knowledge required.
- Demonstrated enthusiasm for applying AI solutions and tools to solve complex, real-world problems.
- Develop and maintain Java microservices, libraries, automated tests, and build scripts.
- Expertise with unitQ tech stack, including Spring Boot, Hibernate, Git, and Kubernetes.
- Perform code reviews and evaluate pull requests, helping other engineers debug and resolve problems.
- Write thorough documentation and specifications with clean APIs, architecting scalable solutions capable of processing millions of new data points daily.
- Work directly with managed and unmanaged cloud services, including databases, data streams, message queues, container orchestrators, job automation systems, and continuous build, integration, and deployment systems.
- Apply and advocate for healthy coding practices, AI as a software copilot, Agile methodologies, and communication strategies.
- Familiarity with Large Language Models (LLMs) and their practical applications.
- Experience in processing large amounts of data and working with databases
Benefits:
- Flexible/unlimited vacation
- Comprehensive medical, dental, and vision
- 401(k) plan
- Life insurance and FSA plans
- Stock options
- Equinox gym membership or wellness stipend
2018
$71M
$7M
50
unitQ is a company based in Burlingame, California, founded in 2018. It offers a real-time AI-powered customer insights platform that transforms unstructured feedback from various sources, such as support tickets, social media, and app store reviews, into actionable insights. This helps organizations improve product quality, resolve issues, and enhance customer experiences. The platform enables teams across product, engineering, customer experience, and marketing to detect issues in real-time and monitor trends. Key features include feedback aggregation and categorization, an autonomous AI agent called agentQ for conversational data querying, and tools for issue monitoring and resolution. The unitQ Score provides a unified metric for assessing product health by analyzing feedback patterns. The platform supports over 100 languages and integrates with existing tech stacks, making it a versatile solution for businesses. Notable clients include Bumble, Zendesk, PayPal, Uber, and Pinterest.
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