Side Jobs

Responsibilities

• With a portfolio of multiple partners, the Partner Success Manager will build and maintain high-impact partner relationships by developing strategic account plans that align with partners’ growth goals and Side’s business objectives.
• Develop annual business plans and detailed strategic roadmaps tailored to each partner, focusing on measurable goals that accelerate business performance and success. Achieve 100% Net Dollar Retention annually. 
• Drive regional expansion by actively identifying, connecting with, and recruiting top-performing luxury agents and teams. Accountable for a monthly quota of introductory meetings and collaborate with marketing, brokerage, and leadership teams to execute sales cycles. 
• Confidently communicate the value of Side’s brokerage platform to drive engagement with prospects and deepen adoption, efficiency, and retention among partners.
• Spend 50% of your time leading regular virtual and in-person meetings with partners to consult on key business metrics, track performance, and ensure progress across initiatives and deliverables.
• Serve as a subject matter expert on Side’s pricing model and financial tools to guide partners in designing profitable compensation plans and competitive commission structures.
• Analyze partner financials, including P&L statements, to deliver actionable insights and strategic recommendations that strengthen overall financial health and performance. Document weekly in internal CRM system(s). 
• Regularly attend industry and customer events to cultivate strong partner relationships, reinforce community engagement, and champion the unique value of the Side network.

Qualifications

• Experience: 8+ years experience in business management, consulting, strategic account management, sales and/or business ownership. Licensed broker is a plus. 
• Industry knowledge: 8+ years experience in residential real estate, understand local industry associations and market trends relevant to the company's operations.
• Leadership abilities: Ability to lead, guide and motivate top performing agents to achieve desired results.
• Financial acumen: Understands financial principles applied to real estate, teamerage P&Ls, budgeting, and financial analysis.
• Problem-solving skills: Operates autonomously in a fast paced environment with capacity to identify challenges, propose solutions, and make informed decisions to guide our customer’s success.
• Communication: Strong professional communication and persuasion skills.
• Organizational: Effectively structures their work, prioritizes tasks, and keeps track of important details.
• Adaptability: Capacity to handle change and adapt strategies based on market conditions and business needs.
• Community: Cares deeply about people and helping others to achieve their goals.