Servpro Jobs

• Health insurance
• Paid time off
• 401(k)

• Competitive compensation
• Employee benefits
• Professional development opportunities
• Opportunities for career growth
• Collaborative, team-oriented environment
• Opportunity to work closely with company leadership
• Ability to make a meaningful impact on employees and company operations

• Serve as a primary point of contact for employee questions, concerns, and HR-related matters.
• Guide managers and employees on company policies, procedures, and workplace expectations.
• Support employee relations, conflict resolution, investigations, and disciplinary processes.
• Coordinate performance evaluations, performance improvement plans, and employee development initiatives.
• Maintain accurate employee records, personnel files, and HR documentation.
• Assist leadership with organizational planning, employee engagement, and retention efforts.

• Manage recruitment activities, including job postings, applicant tracking, interview coordination, and candidate communication.
• Partner with hiring managers to identify staffing needs and support hiring decisions.
• Coordinate pre-employment requirements, offer letters, and new-hire documentation.
• Oversee employee onboarding, orientation, and HR system enrollment.
• Support employee transfers, promotions, compensation changes, and offboarding.
• Continuously improve hiring and onboarding processes.

• Oversee payroll administration to ensure accurate and timely processing.
• Review employee timecards, attendance, PTO, commissions, bonuses, reimbursements, and payroll adjustments.
• Research and resolve payroll discrepancies and employee inquiries.
• Maintain employee information and records within ADP and other company systems.
• Coordinate employee benefits enrollment, changes, and related communications.
• Work with benefits providers and vendors to resolve issues and maintain accurate records.

• Maintain HR practices and documentation consistent with applicable federal, state, and local employment laws.
• Manage employee records, required forms, and compliance documentation.
• Support workers' compensation administration and workplace safety initiatives.
• Maintain and update employee handbooks, policies, procedures, and HR forms.
• Coordinate required training, certifications, and compliance-related activities.
• Assist with audits, reporting, and recordkeeping requirements.

• Identify opportunities to simplify, standardize, and improve HR processes.
• Develop and maintain standard operating procedures (SOPs), checklists, trackers, and HR resources.
• Use Microsoft 365, ADP, and other systems to improve efficiency and reduce manual work.
• Create reports and dashboards to track HR activities, workforce information, and operational performance.
• Support company-wide projects and collaborate with department managers.
• Help establish clear processes, accountability, and consistent communication across departments.

• Previous professional experience in Human Resources, People Operations, or a related role.
• Strong knowledge of HR practices, employee relations, payroll, and employment compliance.
• Experience using HRIS or payroll platforms, preferably ADP.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Excellent organizational skills and strong attention to detail.
• Strong written and verbal communication skills.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Ability to manage multiple responsibilities, prioritize deadlines, and work independently.
• Strong problem-solving skills and the ability to exercise sound judgment.
• Comfortable working in a fast-paced environment and adapting to changing priorities.

• Associate's or bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience supporting HR operations across multiple departments or locations.
• Experience with payroll processing, benefits administration, and HR compliance.
• Familiarity with Microsoft 365 tools, including SharePoint, Forms, Planner, and Power Automate.
• Experience creating HR procedures, reports, dashboards, or process improvements.
• SHRM-CP, PHR, or other relevant HR certification.
• Experience in construction, restoration, or a service-based industry.
• Bilingual English/Spanish communication skills.

• Are a people person: You genuinely enjoy helping employees and building positive working relationships.
• Take ownership: You follow through, stay accountable, and don't need constant supervision.
• Are a problem-solver: You investigate issues, identify solutions, and aren't afraid to ask questions.
• Love organization: You enjoy creating structure, maintaining accurate records, and keeping things on track.
• Think proactively: You anticipate needs and address problems before they become bigger issues.
• Are comfortable with technology: You enjoy learning systems and finding ways to make work more efficient.
• Balance empathy with accountability: You understand the importance of supporting employees while maintaining company standards.
• Want to make an impact: You take pride in improving the workplace and contributing to the company's success.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.