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Posted:
5 days ago
Location:
Remote - Germany
Latest Funding:
$30M ( Feb 1, 2024 ) · $70.1M Total
Annual Revenue:
$18M
Headcount:
150
Join Rasa as a Senior Customer Success Engineer to guide enterprise clients in adopting AI solutions, ensuring project success and customer satisfaction.
As a Senior Customer Success Engineer, you will collaborate with customers to optimize their use of Rasa products, provide technical guidance, and support issue resolution while capturing insights for product development.
- Deep technical expertise in Rasa or equivalent conversational AI or NLP/LLM-based technologies
- Experience serving as part of a key customer leadership team
- Experience with either Python or Full Stack apps that run in the cloud
- Fluent in English and another European Language
- DevOps experience with Kubernetes
- Experience managing on-prem licensed software solutions
Your turn to start the conversation.
Write the future at Rasa.
Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps ...
2016
$30M (Series C) on Feb 1, 2024
$70.1M
$18M
150
Rasa is a prominent provider of open generative conversational AI software, focusing on creating text and voice-based assistants for enterprises. Founded in 2016 and based in California, Rasa operates as a remote-first organization with teams in various cities, including San Francisco, Berlin, and London. The company serves a diverse clientele, from startups to Fortune 500 companies, with a strong emphasis on data privacy, security, and scalability. Rasa offers several key products, including Rasa Pro, an open-core AI framework for building and deploying conversational AI models, and Rasa Studio, a no-code interface for managing AI assistants. Their proprietary architecture, CALM, integrates generative and rule-based AI for nuanced conversations. Rasa's solutions are designed for industries with high compliance needs, such as healthcare and finance, and support multi-channel integration with platforms like Slack and WhatsApp. The company is backed by notable investors and has achieved significant adoption, with over 50 million downloads of its open-source tools.
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