Jobs Search
My JobGPT
Ncc Jobs
Hiring for 197 positions. Apply to Ncc in 1-click using JobGPT
NCC Group
Service Delivery Manager (Japanese)
NCC
Tværfaglig teknisk entreprisechef til præstigeprojekt i Københavns Nordhavn
NCC
Lastmaskinförare
NCC
Operation Manager till Asphalt North Mobila verk
NCC
Operation Specialist NCC Asphalt Mobile
NCC
Operation Specialist NCC Asphalt Mobile
NCC
Operation Specialist NCC Asphalt Mobile
NCC
Operation Specialist NCC Asphalt Mobile
NCC
Operation Manager till Asphalt North Mobila verk
NCC
Operation Manager till Asphalt North Mobila verk
NCC
Operation Manager Mark NCC Asphalt Mobile
NCC
Operation Manager NCC Asphalt Mobile Fräs
NCC
Operation Manager Mark NCC Asphalt Mobile
NCC
Operation Manager Mark NCC Asphalt Mobile
NCC
Mätningstekniker NCC
NCC
Customer Center Back Office Assistent
NCC
El-overmontør
NCC
Inside Account Executive - Auto Credit
Base Salary:
$150k
NCC
Projekti-/Työpäällikkö
NCC Group
Senior Business Development Director - FSI
NCC Group
Senior Business Development Director - FSI
NCC Group
Senior Business Development Director - Industrials
NCC Group
Senior Business Development Director - Public Sector
NCC
Praktikplads i NCC, Virtual Design & Construction, Forår 2027
NCC
El-overmontør
NCC
Elsäkerhetsspecialist till Affärspaket Västra Götaland
NCC
Insurance Manager
NCC Group
Senior Business Development Director - Industrials
NCC Group
Senior Business Development Director
NCC Group
FP&A Analyst
NCC
Mätningstekniker NCC Civil Örebro
NCC
Elsäkerhetsspecialist till Affärspaket Västra Götaland
NCC
Supplier Data Analyst
NCC Group
Executive Principle Consultant - Red Team
NCC Group
Principal Security Consultant - Red Team
NCC Group
Managing Security Consultant - Red Team
NCC
Operation Manager- är du vår nya platschef?
NCC
Supplier Data Analyst
NCC
Projektchef Civil South East
NCC
Projektassistent
NCC
Projektchef Gävle/Dala
NCC Group
Senior Business Development Director - FSI
NCC
Projektleder – Anlæg, til NCC Infrastructure DK
NCC
Produktionsleder inden for beton – NCC Anlæg Øst, Infrastruktur
NCC
Sr. Product Manager - Credit, Compliance & Fraud
NCC Group
Director, Marketing
NCC Group
Director, Marketing
NCC
Supplier Data Analyst
NCC
Projektkommunikatör Kriminalvårdsanläggning
NCC
Inside Account Executive - Auto Credit
Base Salary:
$150k
Service Delivery Manager (Japanese)
NCC Group
1 day ago PHL Manila Mid Level Revenue - $60M 310 employees
Service Delivery Manager (Japanese)
Department: Cyber Services and Capabilities
Employment Type: Full Time
Location: PHL Manila
Description
Position Title: Service Delivery Manager
Location: Taguig City, Metro Manila – 2 days per week onsite
Role Purpose
The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPI’s are NRR and GRR highlighting the retention and upsell for each client and NPS for client satisfaction. The Senior SDM focusses on a set of high impact customers, including a significant number of Gold accounts. Supreme customer satisfaction is your goal. Most conflicts with customers can be solved independently. An excellent relationship with business teams to support customers, is in place.
Next to this, maximum impact is made within Fox-IT/NCC by initiating, leading and implementing impactful innovations within the team or near the team, independently. You are an example when it comes to company values and you proactively help the team to reach higher level of professionalism, by coaching junior and medior SDMs, you deliver impactful contributions to team discussions.
This is the next step after Medior. Becoming a senior usually requires between 5-10 years of experience, but that’s not all. You have thorough knowledge of your work field of expertise and its markets, products and/or services. You’re very capable of dealing with challenging stakeholders, difficult conversations and complex tasks/responsibilities. Tasks are typically on an operational and tactical level and focused on medium term;
Key Responsibilities
Summary
- Managing an excellent relationship with your customers
- Maximize customer loyalty
- Receive regular feedback from customers via NPS survey and ensure a high score
- Help your customers proactively towards a higher level of cyber security
- Discover a significant amount of up and cross sell opportunities
- Finding, developing and implementing impactful innovations internally within SDM team
- Proactively helping the SDM team to a higher level of professionalism by coaching and forming lead role in discussions
- You ensure an excellent relationship with related business teams to support customers
Skills, Knowledge & Expertise
What we are looking for in you
- Excels at NCC core values, including pro-activity, taking ownership, stress resistance, team player, taking initiative
- Excellent conflict management skills
- Ability to communicate in Japanese and English
- At least 5-10 years of work experience
- Has thorough understanding of field of expertise (e.g. market/product/service);
- Plans and completes assignments independently without established framework;
- Ability to apply theories, concepts, principles and methodologies to difficult and non-conventional assignments;
- Influences others to accept views/practices and agree/accept new concepts, practices, and approaches;
- Can influence stakeholders inside and outside the organization
Ways of working
- Focusing on Clients and Customers.
- Working as One NCC.
- Always Learning.
- Being Inclusive and Respectful.
- Delivering Brilliantly.
Our company
At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.
Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.
Come join us?
Job Benefits
What do we offer in return?
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:
- Transportation and rice allowances
- Night differential, overtime pay and holiday pay
- 13th‑month pay and performance‑based bonus plan
- Day‑1 HMO healthcare coverage for you and dependents
- Outpatient medicine reimbursement
- Group life insurance, accidental death & disability cover
- Employee Assistance Program (EAP) with 24/7 confidential counselling
- Generous vacation and sick leave, available from Day 1
- Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
- Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings
So, what’s next?
If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com .
NCC Group
Founded:
1999
Annual Revenue:
$60M
Headcount:
310
Industries:
Computer & Network Security
Description:
Fox-IT is a Dutch cybersecurity company founded in 1999 by Ronald Prins and Menno van der Marel. It was the first digital investigation agency in Europe, leveraging expertise from the Netherlands Forensic Institute. The company pioneered cybersecurity in Europe by launching the first Security Operations Center (SOC) in 2001 and expanded its capabilities in advanced cryptography by acquiring part of Philips Crypto technology in 2003. Fox-IT provides a wide range of cybersecurity services, including digital forensic investigations, security audits, and cryptographic solutions. The company is recognized for its expertise in investigating significant security breaches and offers advanced security and intelligence solutions to protect government agencies, major organizations, and critical infrastructure globally. Since 2015, Fox-IT has been part of the NCC Group, enhancing its reach and capabilities in the cybersecurity field.
Get your Job Search Copilot!
JobGPT automatically finds & applies to curated jobs based on your resume.
Unlimited job matches
Apply upto 400 jobs / mo
Contact Hiring Manager
Personalized resumes + cover letters for every application
Save 40hrs/week
+6.7k
Basic Criteria
Search Skills
Add Keywords
Any time
Company Details
Select Companies
ncc
Exclude Companies
Company Type
Industries
Company Size
Advanced
Select
Full Time
Select Degree
