Milestone Jobs
Hiring for 253 positions. Apply to Milestone in 1-click using JobGPT
Base Salary:
$40k - $44k
Base Salary:
$90k - $110k
Base Salary:
$90k - $90k
Base Salary:
$40k - $44k
Base Salary:
$38k - $44k
Associate Salesforce Architect
Role Summary
We are looking for a Associate Salesforce Architect with strong experience in Salesforce Service Cloud and system integrations. The role focuses on designing scalable service solutions, integrating Salesforce with enterprise applications, and supporting architecture decisions while promoting Salesforce best practices.
Key Responsibilities
- Analyze business requirements and design Salesforce Service Cloud, Sales Cloud and Experience Cloud solutions.
- Recommend standard Salesforce features before custom development.
- Design integrations between Salesforce and external systems using APIs and middleware.
- Create solution designs, architecture diagrams, and technical documentation.
- Support Service Cloud capabilities such as Case Management, Knowledge, Omni-Channel, Entitlements, and Digital Engagement.
- Work with business, development, and integration teams to deliver solutions.
- Support deployment planning, data migration, and governance activities.
Required Skills
- 8-12 years of Salesforce experience.
- Strong hands-on experience in Service Cloud.
- Good knowledge of Sales Cloud and Experience Cloud.
- Experience with Salesforce integrations and integration patterns.
- Knowledge of REST APIs, SOAP APIs, Platform Events, and middleware tools such as MuleSoft, OIC, or Boomi.
- Working knowledge of Flows, Apex, LWC, and Salesforce security.
- Strong requirement analysis and problem-solving skills.
- Good communication and stakeholder management skills.
Preferred Skills
- Experience with Data Cloud and Agentforce.
- Knowledge of AI capabilities within Salesforce.
- Experience with integration monitoring and optimization.
Preferred Certifications
- Salesforce Administrator
- Platform App Builder
- Platform Developer I
- Service Cloud Consultant
- AI Associate (preferred)
Success Criteria
- Understands requirements and proposes practical solutions.
- Designs scalable Service Cloud and integration solutions.
- Clearly explains solution approaches and implementation steps.
- Promotes out-of-the-box capabilities where possible.
- Demonstrates strong solution design and architect-level thinking.
1997
$42.5M
$180M
1793
Milestone Technologies, Inc. is a global IT services and digital solutions company based in Fremont, California. Founded in 1997, it serves large corporations across 35 countries, providing a wide range of IT solutions tailored to strategic needs. The company offers services in application development, digital workplace solutions, cloud and infrastructure services, AI and automation, platform engineering, business process optimization, managed IT support, and project management. Milestone Technologies partners with leading technology providers like Microsoft and ServiceNow to enhance its offerings. With a focus on enterprise clients, the company supports approximately 200 organizations in 18 countries, delivering scalable services and technologies. Milestone fosters an employee-first culture that values collaboration and inclusivity. Its diverse workforce is dedicated to innovation and meeting the evolving needs of clients across various industries.
Get your Job Search Copilot!
JobGPT automatically finds & applies to curated jobs based on your resume.
Unlimited job matches
Apply upto 400 jobs / mo
Contact Hiring Manager
Personalized resumes + cover letters for every application
Save 40hrs/week
