Kharon Jobs
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Account Manager - Resellers
Application Deadline: 30 November 2026
Department: Customer Success
Employment Type: Full Time
Location: Washington D.C.
Compensation: $80,000 - $90,000 / year
Description
RESPONSIBILITIES:
- Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for our global reseller accounts (channel partner referrals).
- Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing reseller accounts.
- Call existing reseller clients; support the clients by educating them on, and upselling them, other Kharon solutions.
- Act as a bridge between the reseller client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
- Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
- Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
- Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.
QUALIFICATIONS:
- 3+ years’ experience in account management, customer success, or business development roles; Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).
- A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
- Exceptional interpersonal and presentation skills, with the "innate comfort" required to lead conversations industry leaders at every level.
- Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless "white-glove" client experience.
- A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
- Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.
ABOUT KHARON:
- Fully sponsored medical, dental, and vision insurances
- FSA program for both medical and dependent care
- Long term disability
- 401k + Roth with matching and immediate vesting
- Flexible paid time off + 11 paid holidays
2016
$13.2M
88
Kharon helps leading organizations identify a wide range of sanctions and compliance risks, critical to managing financial crimes, supply chain exposure, export controls, investment risk, and more. Combining cutting edge technology and data science with industry-leading research, our solutions provide the critical insights required for a comprehensive view of illicit finance and other commercial threats.
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