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About JumpCloud®
JumpCloud is Intelligent, Secure IT.
Position Overview
We are seeking a Software Engineer to drive the architectural evolution, security posture, and engineering execution of our core platform. In this role, you will lead the design of scalable microservices, integrate enterprise Privileged Access Management (PAM) frameworks, drive automated delivery pipelines, and champion cutting-edge AI-assisted engineering practices.
Key Responsibilities:
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Core Engineering: Develop, build, test, and maintain scalable, highly available microservices using C#, .NET Core, Go, and TypeScript via gRPC and the ABP framework.
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Privileged Access Management (PAM): Implement and integrate enterprise-grade Privileged Access Management (PAM)/IDAM solutions (e.g., CyberArk, BeyondTrust, HashiCorp Vault), enforcing Zero Trust principles, Least Privilege access, and SCIM protocol integrations.
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Delivery & Test Engineering: End-to-end continuous delivery using Origin CI, Kargo, and WoK. Ensure platform resilience by implementing unit, functional, and Playwright E2E suites alongside Performance, Scalability, and Reliability (PSR) testing.
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AI Adoption & Engineering: Champion the BMAD framework to implement governance and structure for AI-assisted workflows (Cursor, Claude Code, GitHub Copilot).
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Multi-Platform & Full-Stack Development: Engineer cross-platform services and native desktop applications (macOS, Windows, Linux) supporting complex enterprise user workflows.
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Observability & Operational Excellence: Implement robust telemetry, logging, and tracing across microservices to monitor system health, reduce latency, and ensure strict SLA/SLO compliance.
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Problem solving & Troubleshooting: Active participation in the incident management process and contributing PIRs, taking ownership/accountability for a quick turn-around to resolve the incident.
Required Qualifications & Technical Skills
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Experience: 4+ years of hands-on software engineering experience, with proven experience as a software engineer in a modern product environment.
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Backend Stack: Expertise in C#, .NET (ASP.NET Core / ABP Framework), Go, gRPC, and RESTful APIs.
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Databases: Proficiency with relational (PostgreSQL, SQL Server) and NoSQL (DocumentDB) architectures.
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Cloud & DevOps: Hands-on experience with AWS, containerization (Docker, Kubernetes), and custom CI/CD automation pipelines.
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Testing: Proficiency with automated testing frameworks, specifically Playwright for E2E automation and dedicated load/stress testing tools.
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Artificial Intelligence: Direct experience with spec-driven AI development workflows in production teams.
#LI-PD1
2012
$492.2M
$200M
888
JumpCloud is an American enterprise software company based in Louisville, Colorado, specializing in a cloud-based directory platform for identity and access management. Founded in 2013, JumpCloud serves over 180,000 organizations across approximately 160 countries. The company aims to redefine how IT teams manage and secure access to resources, emphasizing a mission to "Make Work Happen®" through principles of freedom, empowerment, and security. The JumpCloud Directory Platform offers a comprehensive solution for managing users, IT resources, and device fleets. It supports cross-platform device management and integrates with major cloud infrastructures like Azure, GCP, and AWS. Key features include access management for various applications, Mobile Device Management (MDM) for macOS devices, and advanced monitoring and compliance capabilities. The company has also expanded its offerings through strategic acquisitions, enhancing its asset management and security features. With over $400 million in funding and a valuation of $2.56 billion, JumpCloud continues to grow and innovate in the identity management space.
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