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With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Your responsibilities
- Accepting, verifying, processing, confirming and updating customer orders
- Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
- Creating third-party purchase requisitions related to specific customer orders.
- Answering incoming calls and emails in a professional and prompt manner
- Cooperating with internal departments and the business
- Providing backup coverage & assistance within the department
- Generating ad hoc reporting i.e. sales, back log reports, consignment, etc.
- Performing other related duties as required or assigned.
- Following internal controls requirements and complies with company’s policies and procedures.
- Participating in processes improvement initiatives
Our requirements
- Advanced level of English(at least C1) required
- Knowledge of SAP will be a strong asset but is not required
- Detail-oriented, accurate, well organized, flexible and open to changes,
- Ability to work in a team
- Strong interpersonal and communication skills.
- Willingness to work in an open and multicultural environment
- Intermediate IT skills (MS Windows, MS Office, general IT understanding)
- Experience in Customer Service especially in the SSC environment will be an asset
- Preferred working hours: permanent afternoon shift (US time zone)
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
1904
$3.2B
2630
Getinge is a global medical technology company based in Gothenburg, Sweden, founded in 1904. Initially focused on agricultural equipment, it shifted to medical technology in 1932, starting with sterilizers for medical equipment. Today, Getinge employs around 12,000 people and operates in approximately 40 countries, with sales in over 135 countries. The company offers a wide range of products and solutions for hospitals and life science institutions, organized into three main business areas: Acute Care Therapies, Surgical Workflows, and Life Science. Their product portfolio includes advanced operating tables, heart-lung machines, ventilators, and bioreactors, among others. Getinge also provides various services, including technical support, project implementation, and education, to enhance healthcare providers' operations. Getinge is publicly listed on the Nasdaq Stockholm Large Cap list and reported net sales of about 31.8 billion SEK in 2023. The company is committed to sustainability and innovation, aiming to improve clinical outcomes and contribute to a healthier future for patients and society.
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