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Job Details: Job Location: KS Kansas City - Lenexa, KS 66215, Position Type: Full Time, Education Level: High School, Travel Percentage: Road Warrior, Job Shift: Any Shift, Job Category: Delivery Technician, Job Description Join our life-saving mission! Become part of a fast-growing healthcare company, helping deliver essential medical equipment to healthcare institutions. As a Customer Service Representative, you will work with operations and the sales team to provide excellent customer service to our hospital partners. Job Responsibilities • Carefully load, secure, and transport life-saving medical equipment and supplies to support clinicians in healthcare institutions • Safely drive and maintain company vehicles • Help service, ship, and receive equipment in branch warehouse • Provide professional customer service to hospital contacts, listening and responding to their patient and equipment needs • Maintain a neat appearance, including wearing a company uniform • Adhere to the operations process, including quality management system standards • Coordinate daily with local sales representative and other company team members on equipment orders and delivery, planning and support to healthcare partners • Participate in business planning and professional development sessions • All other duties as assigned Qualifications: Preferred Education •High School Graduate or equivalent •Valid driver’s license and good driving record for the past 3 years Skills & Abilities •Ability to provide excellent customer service to professionals in the healthcare industry •Ability to use our company portal daily to manage equipment maintenance orders and deliveries •Ability to work multiple shifts, including on-call as needed •Able to read and write in English and perform math calculations •Able to work unsupervised •Excellent communication skills •Lift up to 75 lbs. and push/pull up to 150 lbs .•Ability to pass a DOT certification/physical
2003
$1.3B
274
US Med-Equip (USME) is a Houston-based provider of medical equipment, established in 2003. The company specializes in the rental, sales, maintenance, and asset management of movable medical equipment (MME) for healthcare facilities across the United States. With over 90 locations, USME serves thousands of hospitals, including both major medical centers and rural facilities. The company offers a diverse range of MME, such as infusion pumps, patient monitors, ventilators, and specialty beds. USME also provides biomedical support, ensuring equipment functionality through maintenance and telemetry systems. Their technology-driven asset management solutions enhance operational efficiency, and they offer 24/7 customer support, delivering equipment urgently when needed. USME is ISO 9001:2015 certified, reflecting its commitment to quality management, and has been recognized as one of America’s fastest-growing private companies multiple times. The company is focused on expanding its fleet and locations to meet increasing demand, particularly in response to the COVID-19 pandemic.
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