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Front of House
Application Deadline: 5 November 2026
Department: Facilities
Employment Type: Permanent - Full Time
Location: 10 Earlsfort Terrace, Dublin 2, D02 T380
Reporting To: Senior Manager for Client Experience & Reprographics
Description
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Location: Dublin Ireland
Working model: Onsite, Permanent
Department: Facilities
Reports to: Senior Manager for Client Experience & Reprographics
Overview of the role / About the role:
The Front of House team is the first point of contact for clients, visitors and callers. The role centres on providing a professional client experience while supporting the smooth operation of the office.
Key Responsibilities
- Acting as a Brand Ambassador and first point of contact for all visitors to the firm.
- To provide a high level of professional and personable client facing service to all internal and external clients.
- To act professionally and work efficiently at all times.
- To ensure Boardrooms and both Reception areas are kept pristine at all times.
- To adapt and work across two client facing areas.
- Liaising with our Corporate Hospitality Team and our cleaning staff regularly.
- Answering the telephone/working on a switchboard.
- To take ownership of the administration duties involved in the running of a busy reception area.
- To oversee the booking and supervision of meeting rooms.
- To liaise with other support departments.
- To support ad-hoc hospitality events/projects as required.
- To be an active member of our Health and Safety team – playing a critical role as a First Aider and Fire Warden.
- You may be required to support the Facilities Team on an adhoc basis, should it be required.
Skills, Knowledge and Expertise
- Experience working as a Corporate Receptionist or within a Customer Service role in a professional environment.
- Confident in dealing with clients and executives at all levels.
- Experience of a busy front of house reception area.
- Exceptional professional etiquette.
- Excellent telephone manner and interpersonal skills.
- Ability to work efficiently and remain calm under pressure.
- Ability to prioritise and manage multiple tasks and matters.
- Open to flexible working hours
- Experience in a legal or professional services environment is desirable.
Benefits
- Competitive salary
- Discretionary bonuses
- 25 days annual leave
- Immediate pension scheme
- Wide-ranging opportunities for involvement in internal committees
- Comprehensive health and wellness benefits including full gym and wellness programmes
1920
$25.4M
18
Arthur Cox LLP is a prominent law firm in Ireland with over 100 years of experience. Founded in 1920, it has grown into an "all-island" firm with offices in Dublin, Belfast, London, New York, and San Francisco. This international presence enables Arthur Cox to effectively serve a diverse range of clients. The firm specializes in corporate and business law, offering services in areas such as corporate governance, financial services, litigation, tax law, and employment law. Their clients include multinational corporations, banks, government agencies, and emerging industry sectors. Arthur Cox is known for its collaborative culture and strong leadership, emphasizing integrity and innovation in its approach to legal services. The firm has also played a significant role in Irish legal history, contributing to landmark legislation and historical initiatives.
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