Alphagraphics Jobs
Hiring for 62 positions. Apply to Alphagraphics in 1-click using JobGPT
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Apply Manually
- 401(k) matching
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Paid time off
Customer Service Representative Perks and Benefits:
- Competitive Compensation
- Full time position
- Hard work, collaboration, humanity, and fun
- PTO
- 401(k) match
More than anything, we’re looking for a highly collaborative and dependable Customer Service Representative (CSR) who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
- 1-2 years in the print industry is a plus.
- Knowledge and experience working in a CRM are highly favored.
Apply today!
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
1970
$330M
753
AlphaGraphics is a global franchise network with over 270 independently owned marketing service providers and full-service print shops. Founded in 1970 in Tucson, Arizona, the company has expanded internationally and now operates in six countries, including the United States, Brazil, China, Hong Kong, Saudi Arabia, and the United Kingdom. With around 3,900 employees across franchise locations and 45 at the corporate level, AlphaGraphics is a leader in visual communications and print marketing solutions. The company offers a wide range of services, including digital and offset printing, personalized digital printing, and various finishing services. AlphaGraphics has embraced technology to provide fast turnaround times, online file uploads, and custom web portals for ordering. Their services cater to businesses of all sizes and non-profits, helping clients create effective marketing materials that enhance brand visibility. The franchise model supports entrepreneurs with training and ongoing assistance, fostering a collaborative culture that drives innovation within its network. The corporate headquarters is located in Denver, Colorado, led by CEO Gay Burke.
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