Acko Jobs
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About Job
The Medical Claim Processor is responsible for end-to-end processing of medical insurance claims (reimbursement), ensuring accuracy, compliance with policy terms, and adherence to turnaround time (TAT). This role requires close coordination with hospitals, customers, internal teams, and third-party administrators to deliver timely and efficient claim settlements.
The Medical Claim Processor plays a critical role in ACKO by ensuring seamless claim processing, customer satisfaction, and financial stability. They are expected to work efficiently under pressure, manage multiple tasks simultaneously, and maintain high levels of accuracy and productivity.
Skills & Qualification
Strong analytical skills, with the ability to review and verify claim details for accuracy and compliance.
Excellent communication skills, with the ability to effectively collaborate with hospitals, customers, internal teams, and third-party administrators.
Ability to work efficiently under pressure, manage multiple tasks simultaneously, and maintain high levels of accuracy and productivity.
Proficiency in insurance claims processing software, with the ability to adapt to new systems and technology.
Knowledge of medical billing and coding systems, including ICD-10 and CPT.
Strong problem-solving skills, with the ability to identify and resolve claim-related issues in a timely and efficient manner.
Ability to maintain accurate records and reports, with a strong attention to detail and organizational skills.
Responsibilities
End-to-end processing of medical insurance claims (reimbursement), ensuring accuracy, compliance with policy terms, and adherence to turnaround time (TAT).
Collaborate with hospitals, customers, internal teams, and third-party administrators to deliver timely and efficient claim settlements.
Review and verify claim details for accuracy and compliance, identifying and resolving any discrepancies or errors.
Manage multiple claim files simultaneously, prioritizing tasks and meeting deadlines to ensure timely claim settlements.
2016
$255M (Series D) on Oct 1, 2021
$458M
$2.5B
1187
Acko is an Indian general insurance company founded in 2016 and headquartered in Bengaluru. It is recognized as India’s first fully digital-native insurance provider, licensed by the Insurance Regulatory and Development Authority of India in 2017. Acko operates entirely online, eliminating the need for traditional agent networks or physical branches. The company offers a variety of insurance products, including motor, health, travel, gadget, and life insurance. Acko is known for its innovative solutions, such as micro-insurance for cab rides and zero-paper car insurance policies. Additionally, Acko has expanded into automotive services through Acko Drive, which supports online car purchases, financing, maintenance, and repairs across multiple Indian cities. The company has formed partnerships with major brands like Ola, Zomato, Amazon, and CRED to integrate insurance into everyday transactions. With over 62 million unique customers and significant revenue growth, Acko emphasizes a customer-centric approach and technology-driven solutions to simplify insurance for modern consumers.
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